My Funds

Frequently Asked Questions

 

My Funds is a program designed to reward our customers for shopping and engaging with us.

A customer must have a registered Bed Bath & Beyond Account to view and redeem value. The Account must be created with the same email address used to place an order that earned value in order to receive access to My Funds if the Account didn’t already exist prior to the eligible purchase being placed.

My Funds can be redeemed in-store at Bed Bath & Beyond and buybuy BABY. 

My Funds can be redeemed online at bedbathandbeyond.ca. You will need to log in to your account to redeem online.

Simply log into your Account on your mobile device and access the My Funds landing page. For any value, there is a Redeem in Store button. Tap this button and present bar code to cashier for scanning.

You can use My Funds on hundreds of thousands of items.

My Funds are redeemable for merchandise only and may not be redeemed for cash, except where required by law. My Funds cannot be used for portrait studio services. There are no service fees connected with the use of My Funds value. Value cannot be redeemed until your Account is activated. If you choose to print from your Account for use in store protect that print out and treat it as you would protect cash. This value is issued by BBB Value Services Inc.

You are unable to earn My Funds on the following: gift card purchase, group gifting purchases, ship or swap purchases as well as Marketplace and Portrait Studio services.

There can be instances where My Funds you earn during promotional time frames will expire and these time frames will be viewable in your Account. Unredeemed value will be lost.

No. My Funds is non-transferable and unique to you. You cannot transfer (or sell) My Funds. Any Account holder suspected of this may lead to forfeiture of acquired value and possible suspension or termination of the Account(s).

A coming soon tile for earned value should appear in the Account immediately after a purchase is made that reached a promotion threshold. It will indicate the value that will be redeemable at a future date. My Funds earned on online orders become available for use after all items are shipped. My Funds earned on in-store purchases become available for use up to an hour after purchase. If you do not see your My Funds in your Account with the same email address you used to create the order, please click here for help.

Yes. My Funds become available in the account associated with the email address on the order, only after all items are picked up.

If you return items that were eligible for a promotion, and the refund you receive results in a subtotal below the promotion threshold, unredeemed rewards will be canceled. If rewards were redeemed, the refund amount will be adjusted.

Orders placed using My Funds/Gift Cards as tender, will be refunded in the form of My Funds to the email account associated with the order.