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about the product
Hide- Pillow protector provides excellent protection for your pillow against dust mites, dust and other allergens.
- Includes 2 pillow protectors
- 600 thread count
- Standard/Queen measures 18" W x 26" L
- King measures 18" W x 34" L
- 100% Egyptian cotton
- Machine wash
- Imported
- skuId: 69535409
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I've only had these a month and the zipper's already broken on one. Don't recommend.
Originally posted on bedbathbeyond.com
Response
|Hello Patricia, thank you for reaching out to us. We'd first like to apologize that the Dreamzone® Egyptian Cotton Pillow Protector did not hold up as we'd expect, as that's certainly not the experience we'd want our guests to have! We do take this matter seriously and we'll be sure to use this feedback toward any potential improvements in our Wamsutta collection. We're happy to help make things right with a return or accommodation as needed. Please feel welcome to contact us through the following link if you should have any additional questions or concerns. -- https://www.bedbathandbeyond.com/store/knowledgecenter/home?wmSkipPwa=true
Quality product minus the zippers. Purchased in store and do not have a receipt as I do not keep receipts for small purchases. How do I get my money back for a defective product? Contacted customer service via text and they were not helpful :(
Originally posted on bedbathbeyond.com
Response
|Hi Natalie, we're sorry to hear the zippers won't zip and do apologize the pillow protectors were not as expected. We would be happy to help with a return. If you need further assistance please use this link to contact us https://www.bedbathandbeyond.com/store/knowledgecenter/home/
While I love the one I am able to use, the other one had a zipper that would not zip up, once I put the pillow in it. A bit disappointing.
Originally posted on bedbathbeyond.com
Response
|Hi there, we apologize for any disappointment in your purchase and are sorry that one pillow protector was defective. We understand and are happy to help with a replacement. Please reach out to customer service for further assistance.
What good is a pillow protector if the zippers won’t close? I was happy to have the gusset, but really need the whole thing to work.
Originally posted on bedbathbeyond.com
Response
|Hi Maria, we certainly apologize for this experience and are sorry you received a defective product. Please contact our customer service team, we are happy to help with a replacement.
These pillow protectors are amazing. Great quality and well-made. I like the gusseted sides do you to help keep the pillows from a sliding around. Excellent construction and quality cotton. Definitely would recommend these protectors.
Originally posted on bedbathbeyond.com
The zippers broke on all 4 that I bought! As soon as I put the pillow in and tried to zip up the zipper starting coming out of the stitching. Cheap pieces of junk DO NOT BUY.
Originally posted on bedbathbeyond.com
I had no idea pillow covers were so expensive! However, the options were limited and I needed them. The quality is good, although not comparable to price.
Originally posted on bedbathbeyond.com
These pillow protectors were very disappointing! Material way to heavy AND the sizing of terrible! I purchased queen and they barely fit a standard pillow. Returning!!!!! do not purchase.
Originally posted on bedbathbeyond.com
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shipping & returns
Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.
Free Standard Shipping on Orders Over $49.
Free Standard Shipping with any online purchase of $49 or more (merchandise subtotal). Excluding store pick up items, gift cards, gift wrap charge, environmental handling fees, other applicable handling or administrative charges, and sales tax. Shipping surcharges on certain over-sized or heavy items still apply. These charges are indicated on the appropriate product information pages and will be displayed in the shipping subtotal of your order.