nuLOOM Deedra 7'6 x 9'6 Area Rug in Grey

[This review was collected as part of a promotion.] I expected this rug to be plush and it was not. It’s very thin with no padding at all.

Although I like the color and design of the area rug, it is thinner then I expected. It will work fine for a non traffic area.

A bit brighter than expected. It was good quality with a soft touch. Just didn’t gel with my decor.

[This review was collected as part of a promotion.] The rugs are great quality! The distressing is not too much, and the colors are exactly as shown. Really love these rugs!

When I unrolled the rug it had very noticeable and permanent creases or ridges in it. When laid out it was kinked and uneven, it was unusable. In order to get a prepaid return shipping label, I needed to email pictures of the condition of the rug to show proof of damage. Once I was granted the label, I was instructed to find plastic to wrap it in and to drive the very large rug to the shipping store. Product condition was poor and the return process was moderately difficult. However, once I followed the steps, I quickly received my refund.