Ninja Hot and Cold Brew System

I am not on my third warranty call claim and it still is leaking coffee all over my counter ruining it. And now this last one they just sent me the coffee comes out tasting like mold. I always 100% back ninja but this coffee pot is a serious problem. For the price it should work and taste good. My first one of this one tasted incredible but leaked everywhere. Second one tasted good but leaked everywhere. Third one tastes like mold and leaks everywhere. At this point is wish I would have stuck with my original ninja coffee pot and never have upgraded.

This was my third hot/cold brew system from Ninja. Overall it is desirable and produces nice results. HOWEVER IT HAS A. FATAL FLAW, remarked upon by many other reviews. That is that after a while water compartment leaks uncontrollabley at the bottom, all over the counter, each one I have purchased eventually does this. It is clear that this is a design flaw. It is disappointing and revealing that Ninja just does not care to fix this problem. It is so bad and predictable that I could not trust buying another though I like all the other features

I purchased this coffee maker after my beloved Bunn single serve unit died. I especially appreciated the cold brew and iced coffee features, and the thermal carafe was a big bonus. The coffee maker portion works fine. Unfortunately, the reservoir design is a total flop and needs to go back to the drawing board or engineer group. This is my third carafe. Each has grown some green substance (mold??) in the bottom under the silicon bubble. The design of the reservoir makes it impossible to clean that area, so the best I can do is soak with vinegar and hope that that will take care of it (not always), or purchase yet another carafe. This is my last go around with this unit. I'm looking for a replacement.

This unit replaces the prior generation model. It has much improved controls up front. That's the positive. On the negative side, when filling a mug/travel mug the unit shuts off and stops the flow of coffee into the container, leaving a good bit of water in with the filter and coffee grounds. This makes a mess in your trash container unless you take the time to strain the remaining water from the used filter/coffee grounds. It was explained as a feature to make better tasting coffee. That's silly. The coffee tastes no better or worse than before. Plus, this new mechanism is mechanical, increasing the likelihood it will break and require replacement sooner.

Coffee tastes great but there are obviously so many engineering issues according to these reviews. Mine leaks water from the reservoir all over the counter almost every day. Customer support asked me to pay for a new reservoir and if that doesn’t work they will send me a new base for free. I have a feeling it will begin leaking eventually as well considering all the reviews clearly saying it leaks. I’ve clean gaskets, I’ve watched tutorials, I’ve stuck a level on the table, there is CLEARLY something wrong with the engineering of this product and it would be highly appreciated if they could fix this issue. It truly is a great product because it really can make great coffee and tea…. But it may make a huge mess every day

I was really excited for this coffee maker as we bought it specifically because the stainless steel reservoir was supposed to keep your coffee hot but no such luck. Coffee gets cold quickly and the reservoir started leaking after about 6 months. We hoped it was a one off but now it leaks regularly so we can't even use it. So incredibly upset with this purchase, a complete waste of money!

I'd been looking for a coffee machine that lets me make regular coffee, plus cappuccino. This one does what I've looked for plus more (like making iced tea). I like the fact that it has a thermal carafe.

I bought this a month ago, getting away from K Cups and it was simple to set up, easy to use. Very Happy with my purchase.