Purchased my first Next machine in Aug 2021 and have had no issues to date (as of 6/25/22). Recently decided in June 2022 to buy another Next machine (same model) to have one at my apt and one at my office. However the new machine leaked on my counter top pretty bad after 2 cups of coffee. Exchanged it for another one and I had the exact same problem. Returned it & got a refund. BBB took care of me on the exchanges and refund which I appreciate, however I was disappointed in the machine. Ended up buying the Plus Deluxe model about a week ago and it works great and is noticeably quieter then the Next. Go with the Plus model, it’s a lot better machine.

Got this item off my wedding registry it made great coffee! About 3 months later it started leaking and of course that isn’t covered under the one year warranty. Had plenty of cheaper coffee machines that lasted years, this one didn’t even last 3 months.

I really want to love this machine, but it gets harder everyday. We are on our second machine now in just under a year. Nespresso replaced the first one after about six months because we kept getting errors that would not reset. Turns out you can't use the Starbucks Nespresso pods (that say Nespresso all over the box) because it will reset the sensors and just stop reading pods. On our second machine signed up for automatic delivery of Nespresso coffee. We still get random errors after two cups almost daily. They usually reset themselves after a few hours or if I unplug the machine, but at this point it's more trouble than it's worth. Our second delivery of pods was so badly damaged the machine couldn't read them, but Nespresso did send out replacements right away free of charge . Love the coffee, but at this point not worth the expense of the machine, the pods or my time.

I've now had 4 of these since December 2021. I love this device, but there are some serious quality control issues with them - they will simply stop working all together or begin making horrible banging sounds out of the blue. I've given this one 4 chances - but 4 devices in 6 months is beyond my limit. I'm done with this machine - I shall try another.

Great alternative to getting coffees out for monetary reason and it outdoes any coffee shop I’ve ever visited, that’s a lot.

This machine will not work after just a month of light use. No power - nothing - dead in the water.

It lasted about 1 years, then it started leaking water and year after that stopped working altogether.

First Next malfunctioned in multiple ways within a couple of months. Nespresso replaced it. Second machine malfunctioned in even more ways in even a shorter period of time. Replaced by Nespresso this time with a Vertuo Plus, which has proved to be a reliable performer. Save yourself some grief and disregard any impulse you may experience to buy the Vertuo Next.