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{ "prodId": "5517928", "siteId": "BedBathCanada", "initOrigin": "https://www.bedbathandbeyond.ca" }
Neato

Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi

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Free Shipping on Orders Over $49

The Neato D10 with LaserSmart Nav, Zones and XXL battery vacuums up to 2,700 sq. ft. on single charge. Neato D-shape design and max mode power vacuums close to edges and deep into corners. Features True HEPA filter to deliver the maximum clean.

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Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
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Neato
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi
Write Review
Free Shipping on Orders Over $49

The Neato D10 with LaserSmart Nav, Zones and XXL battery vacuums up to 2,700 sq. ft. on single charge. Neato D-shape design and max mode power vacuums close to edges and deep into corners. Features True HEPA filter to deliver the maximum clean.

View Full Product Details
Free Shipping on Orders Over $49

The Neato D10 with LaserSmart Nav, Zones and XXL battery vacuums up to 2,700 sq. ft. on single charge. Neato D-shape design and max mode power vacuums close to edges and deep into corners. Features True HEPA filter to deliver the maximum clean.

View Full Product Details
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Same Day Delivery to 75201 75201
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Standard Shipping to 75201 75201
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Free shipping on orders over $49
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details

highlights

Batteries required and included
Environmental Handling Fee May Apply

about the product

The Neato D10 with LaserSmart Nav, Zones and XXL battery vacuums up to 2,700 sq. ft. on single charge. Neato D-shape design and max mode power vacuums close to edges and deep into corners. Features True HEPA filter to deliver the maximum clean.
  • D-Shape design vacuums dirt where round robots can't—in corners and along walls
  • Vacuums longer than ever-up to 300-minute battery that covers up to.2,700 sq.ft. on single charge
  • Quick Boost recharging to complete longer runs
  • Exclusive Max Mode picks up more dust, dirt & dander you can and can't see
  • Lleads the industry with 60% greater dirt pick up than Neato D5
  • True HEPA filter capturing up to 99.97% of allergens and fine dust particles as small as 0.3 microns
  • LaserSmart SLAM technology with LIDAR completely navigates, and vacuums your home, even in the dark
  • Zone and No-Go Zone cleaning
  • Customize your floorplan with Zones that define areas to clean more frequently
  • No-Go Zones to identify areas to avoid
  • Control your robot through the MyNeato app
  • Clean on demand or on a schedule with Routines
  • Neato's Helix Multi Surface Brush is up to 70% wider than those round robots and reduces brush noise by up to 50% on hard surfaces
  • XXL dirt bin holds up to a week's dirt without emptying and without extra equipment or bags
  • Protects your privacy - no cameras or microphones on board and does not record images or audio of you or your belongings
  • Made in a premium, high-gloss brushed silver finish
  • Info button on robot communicates robot status
  • 12" W cleaning path
  • Measures 12.71" L x 13.22" W x 3.99" H
  • Weighs 8.07 lb.
  • 1-year limited manufacturer's warranty
  • Imported
  • Model 945-0366
  • skuId: 69598358

features

Surface Type
Carpet, Ceramic, Concrete, Granite, Hardwood, Laminate, Limestone, Linoleum, Marble, Porcelain, Quartz, Stone, Tile, Travertine, Vinyl
Carpet Height
High pile, Low pile, Medium pile
Cleaning Path Width
12 Inches
Vacuum Features
Bumper guards, Custom cleaning modes, Drop sensing technology, Extra large dust bin, Good for pet household, Laser smart mapping navigation, Lightweight, Multiple surface cleaning, Recharge and resume, Remote controlled, Scheduled cleaning, Self-propelled, Turbo cleaning power, HEPA filtration, Works w/ Alexa
Filter Type
HEPA filter
Number of Accessories Included
5
Vacuum Accessories Included
Charging adapter, Charging dock, Cleaning brushes, Cleaning solutions, Dust bin, Filter, Side brushes, Tangle-free rollers, Virtual walls/boundary markers, HEPA filter
Custom Cleaning Modes
Auto-S shape, Edge
Display Type
Charge indicator, Check filter indicator, Power indicator light
Control Type
App Controlled
Technology Compatibility
Amazon Alexa, Google Assistant, Android, iOS
Power Source
Battery operated
Battery Required Included
Batteries required and included
Battery Life Highest Setting min
120
Battery Life Lowest Setting min
150
Number of Batteries
1
Battery Type
Lithium Ion
Assembly Required
No assembly required
Compatibility
Amazon Alexa and Google Assistant
Warranty
1 year limited warranty
Made In
Imported

specifications

Product Depth in
12.71
Product Width in
13.22
Product Height in
3.99
Product Weight lb
7.37
Cord Length
Cordless
Wattage
61 watts
Product Type
Robot Vacuum

Accessories

accessories

shipping & returns

Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.

Free Standard Shipping on Orders Over $49. 

Free Standard Shipping with any online purchase of $49 or more (merchandise subtotal). Excluding store pick up items, gift cards, gift wrap charge, environmental handling fees, other applicable handling or administrative charges, and sales tax. Shipping surcharges on certain over-sized or heavy items still apply. These charges are indicated on the appropriate product information pages and will be displayed in the shipping subtotal of your order.

See Full Shipping & Returns Policy

price match promise

We will match prices from our local retail competitors (including their online prices) and from major online retailers (Prices are not matched for marketplace sellers). Bed Bath & Beyond will follow any limitations and exclusions set by the competitor. See Details

Ratings & Reviews

Ratings Snapshot

3.8987341772151898
157 reviews ·

Would Recommend

108 recommendations

5
90
4
23
3
12
2
5
1
28

Quality

Value

Write A Review
Most Helpful Positive Review
The Best Robot Vacuum I Have Owned.
JoeJoe ·
Recommended Not Recommended

I have owned many robot vacuums over the years. While those robot vacuums did a good job cleaning my home, it was never thorough clean. The combination of Neato's LaserSmart technology and D-shape design makes a huge difference. The Neato D10 thoroughly vacuums my whole home: edges, corners, and everywhere in between. If you are looking for a vacuum that is a robot too, look no further, buy a Neato D10.


5

Quality

Most Helpful Critical Review
Unusable
Morris27 ·
Recommended Not Recommended

At the time of writing this, my experience with the D10 has nothing but frustrating. I expected that the D10 would be a flawless experience given that it is the top tier model in the D-series family, however there have been countless issues with this model. The robot will lose its place at multiple points during the cleaning cycle and the side brush is so sensitive that it throws an error during a cleaning cycle. I've run about 30 cleaning cycles and have only had one successful cleaning cycle to date. Simply put, this thing is way too buggy for what it is, and I had higher expectations given it's the top of the line model in the D-series. I do give credit to the customer service team for their responsiveness and help, but I can only hope that these issues will be resolved in a future update.

1

Quality

Customer Reviews

Showing 8 out of 157 reviews

Filter

Sort

Really wanted to like these
Diwood ·
Recommended Not Recommended

I had to return it. I have had 2 Neatos and liked them but this new operating system is lacking a lot. I just received a new D8 and it is not any better. I really hate to have to change brands but looks like another return.



Response
|

Hi, we appreciate your feedback and would like the opportunity to address your concerns, please reach out to us at www.neatorobotics.com/customer-care/

Love it
Georg ·
Recommended Not Recommended

I got the D10 6 weeks ago and we really love it. Awesome product!!!!


5

Quality


Cleans entire house on one charge.
Barb W ·
Recommended Not Recommended

Plus the customer support was helpful while I was connecting it for the 1st time. I've had Neato vacuums for years, I tried another one once. Won't do that again.



I do recommend it.
Audray ·
Recommended Not Recommended

This is an excellent machine. I have the originals, but one stopped working after 15 years, the other one is still working as good as new. What i like about the new machine is that the battery life is longer. When i turned it on i was having difficulty linking it to my wifi. The problem is that the vacuum only can see the main network, but finally it worked. I do recommend it.


5

Quality


Once a great vac now not so much.
Sucker Punch ·
Recommended Not Recommended

Somehow the neato has digressed backward. The originals which I owned 2 were workhorse vacs but this model is problematic. Never has had a successful cycle. Always get stuck and now brush bearing is sticking causing brush stuck error. Companies spend all their effort now causing you to painstakingly download an app, connect to wifi which provides precious info to them and a headache for you. The American way of doing business. Go back to an upright.



Response
|

Hi there, we’ve completely rebuilt our system to provide a better user experience with the new app. This includes a simpler setup process, more precise mapping and navigation, improved design, Zone and No-Go Zone cleaning and improved on-robot notifications. Please reach out to us at www.neatorobotics.com/customer-care/ so we can help get your Neato performing as expected.

It Sucks!
JayV ·
Recommended Not Recommended

Bought a D10 recently after using D7 for over a year. D7 worked great without any major issues. D10 on the contrary didn't work even once. Tried over 10 times to map and have a clean run but D10 wouldn't do it. D10 wouldn't even honor no-go zones. D10 just goes in random circles all the time. It runs for hours randomly until its battery dies. Neato screwed up with this new product line. I am planning to move on to Roomba now. I never thought I will do that.


1

Quality


Response
|

Hi, thank you for taking the time to leave your feedback and we would like to assist you with the issues raised to get your Neato cleaning as expected. Please reach out to us at www.neatorobotics.com/customer-care/

Nothing like old reliable Neato vacuums
GreenMe ·
Recommended Not Recommended

Neato botched this product after last couple successful product. Most of the positive reviews are from people who never owned a Neato before. D10 is so sensitive to carpet that it stops in between of the clean cycle for something stuck inside it even when nothing is stuck n brushes are clean. It gets stuck so frequently that it’s unusable. This was never an issue with old Connected Series Neato. Just disappointed with Neato on how they turning away the loyal customers


2

Quality


Response
|

Hi, we apologize for the issues you are experiencing. Your Neato is compatible with multiple surface types including hardwood and carpet, so please reach out to us at www.neatorobotics.com/customer-care/ so we can discuss the issue and help resolve it for you.

Quality Product
USAF Retired Vet ·
Recommended Not Recommended

I've had the D10 for three days now. Before I started the first map I vacuumed my entire house with my Dyson DC41. Then I had "Vader" map the entire house; I didn't realize it was cleaning too. Vader did an excellent job in a couple of hours (1,800 sq ft) straight out of the box, with no extra charge. The bin was completely full when it docked. I was awestruck. There are a few things the app and firmware need work i.e. the ability to add a room to the floor plan, add iPad OS compatibility to make it easier to draw zones, and create a forum on the official website for engineers and owners to collaborate. I've researched and waited for years to purchase a robot vac. I'm convinced now that the concept has matured and prices have become more palatable that it was time for me to pull the trigger. I believe I hit the target with the Neato D10. I would definitely be willing to beta test future Neato vacs to give you thorough and honest feedback. Contact me via email anytime.


5

Quality


Customer Reviews

157 reviews · ratings

Filter

Sort

Really wanted to like these
Diwood ·
Recommended Not Recommended

I had to return it. I have had 2 Neatos and liked them but this new operating system is lacking a lot. I just received a new D8 and it is not any better. I really hate to have to change brands but looks like another return.



Response
|

Hi, we appreciate your feedback and would like the opportunity to address your concerns, please reach out to us at www.neatorobotics.com/customer-care/

Love it
Georg ·
Recommended Not Recommended

I got the D10 6 weeks ago and we really love it. Awesome product!!!!


5

Quality


Cleans entire house on one charge.
Barb W ·
Recommended Not Recommended

Plus the customer support was helpful while I was connecting it for the 1st time. I've had Neato vacuums for years, I tried another one once. Won't do that again.



I do recommend it.
Audray ·
Recommended Not Recommended

This is an excellent machine. I have the originals, but one stopped working after 15 years, the other one is still working as good as new. What i like about the new machine is that the battery life is longer. When i turned it on i was having difficulty linking it to my wifi. The problem is that the vacuum only can see the main network, but finally it worked. I do recommend it.


5

Quality


Once a great vac now not so much.
Sucker Punch ·
Recommended Not Recommended

Somehow the neato has digressed backward. The originals which I owned 2 were workhorse vacs but this model is problematic. Never has had a successful cycle. Always get stuck and now brush bearing is sticking causing brush stuck error. Companies spend all their effort now causing you to painstakingly download an app, connect to wifi which provides precious info to them and a headache for you. The American way of doing business. Go back to an upright.



Response
|

Hi there, we’ve completely rebuilt our system to provide a better user experience with the new app. This includes a simpler setup process, more precise mapping and navigation, improved design, Zone and No-Go Zone cleaning and improved on-robot notifications. Please reach out to us at www.neatorobotics.com/customer-care/ so we can help get your Neato performing as expected.

It Sucks!
JayV ·
Recommended Not Recommended

Bought a D10 recently after using D7 for over a year. D7 worked great without any major issues. D10 on the contrary didn't work even once. Tried over 10 times to map and have a clean run but D10 wouldn't do it. D10 wouldn't even honor no-go zones. D10 just goes in random circles all the time. It runs for hours randomly until its battery dies. Neato screwed up with this new product line. I am planning to move on to Roomba now. I never thought I will do that.


1

Quality


Response
|

Hi, thank you for taking the time to leave your feedback and we would like to assist you with the issues raised to get your Neato cleaning as expected. Please reach out to us at www.neatorobotics.com/customer-care/

Nothing like old reliable Neato vacuums
GreenMe ·
Recommended Not Recommended

Neato botched this product after last couple successful product. Most of the positive reviews are from people who never owned a Neato before. D10 is so sensitive to carpet that it stops in between of the clean cycle for something stuck inside it even when nothing is stuck n brushes are clean. It gets stuck so frequently that it’s unusable. This was never an issue with old Connected Series Neato. Just disappointed with Neato on how they turning away the loyal customers


2

Quality


Response
|

Hi, we apologize for the issues you are experiencing. Your Neato is compatible with multiple surface types including hardwood and carpet, so please reach out to us at www.neatorobotics.com/customer-care/ so we can discuss the issue and help resolve it for you.

Quality Product
USAF Retired Vet ·
Recommended Not Recommended

I've had the D10 for three days now. Before I started the first map I vacuumed my entire house with my Dyson DC41. Then I had "Vader" map the entire house; I didn't realize it was cleaning too. Vader did an excellent job in a couple of hours (1,800 sq ft) straight out of the box, with no extra charge. The bin was completely full when it docked. I was awestruck. There are a few things the app and firmware need work i.e. the ability to add a room to the floor plan, add iPad OS compatibility to make it easier to draw zones, and create a forum on the official website for engineers and owners to collaborate. I've researched and waited for years to purchase a robot vac. I'm convinced now that the concept has matured and prices have become more palatable that it was time for me to pull the trigger. I believe I hit the target with the Neato D10. I would definitely be willing to beta test future Neato vacs to give you thorough and honest feedback. Contact me via email anytime.


5

Quality


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