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Neato Botvac D4™ Connected App-Controlled Robot Vacuum in Black

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Neato Botvac D4™ Connected App-Controlled Robot Vacuum in Black. View a larger version of this product image.
Neato Botvac D4™ Connected App-Controlled Robot Vacuum in Black. View a larger version of this product image.
Neato Botvac D4™ Connected App-Controlled Robot Vacuum in Black. View a larger version of this product image.
Neato Botvac D4™ Connected App-Controlled Robot Vacuum in Black. View a larger version of this product image.
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$699.99
Regular Price
$559.99
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details

highlights

about the product

The Neato Botvac D4 Connected Robot Vacuum roams your home while cleaning carpets, hardwood floors, and tile surfaces. LaserSmart technology helps this vacuum scan your home's layout for quick, efficient cleaning of all floor surfaces.
  • High-performance robot vacuum effectively roams your home's floors picking up dirt, dust, and dander
  • Unique d-shape design finds dirt and sweeps in dust off walls and corners
  • Gently cleans and sanitizes carpet and hard floor surfaces
  • Vacuum cleaning path width: 12"
  • LaserSmart technology scans and memorizes your home's floor layout
  • Virtual No-Go Lines that tell your robot where not to go, so it avoids things let pet bowls and piles of toys
  • Bluetooth® connectivity
  • Start and stop your robot from your phone, Apple Watch, Android Wear, Amazon Alexa, Google Home, Neato Chatbot for Facebook, and IFTTT
  • Use the Neato app to schedule regular cleanings, so your home stays spotless
  • 75 minute run time
  • High-performance filter thats great for picking up dust and allergens
  • Includes:
    • Robot vacuum
    • Charging base
    • Owner's manual
  • Plastic and metal
  • Wipe clean
  • 30 watts
  • 1.4 amps
  • Measures 13.21" L x 12.56" W x 3.92" H
  • Weighs 7.5 lb.
  • 1-year limited manufacturer's warranty
  • Imported
  • Model 945-0307
  • skuId: 65954317

features

Cord Length
Cordless
Surface Type
Carpet, Hardwood, Tile
Cleaning Path Width
12 Inches
Vacuum Features
Laser smart mapping navigation, Multiple surface cleaning, Recharge and resume, Scheduled cleaning, Turbo cleaning power, Good for pet household, Works w/ Alexa
Number of Accessories Included
5
Vacuum Accessories Included
Cleaning brushes, Cleaning solutions, Dust bin, Filter, Virtual walls/boundary markers
Custom Cleaning Modes
Spot
Control Type
App Controlled
Technology Compatibility
"Compatible Smart Home devices that can be connected to for added convenience"
Amazon Alexa
Power Source
Battery operated
Battery Life Highest Setting min
75
Battery use
1 Integrated battery incl.
Assembly Required
No assembly required
Warranty
1 year limited warranty
Made In
Imported

specifications

Product Depth in
13.21
Product Width in
12.56
Product Height in
3.92
Product Weight lb
7.37
Wattage
30 watts
Product Type
Robot Vacuum

Accessories

accessories

shipping & returns

Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.

Free Standard Shipping on Orders Over $49. 

Free Standard Shipping with any online purchase of $49 or more (merchandise subtotal). Excluding store pick up items, gift cards, gift wrap charge, environmental handling fees, other applicable handling or administrative charges, and sales tax. Shipping surcharges on certain over-sized or heavy items still apply. These charges are indicated on the appropriate product information pages and will be displayed in the shipping subtotal of your order.

See Full Shipping & Returns Policy

Ratings & Reviews

Ratings Snapshot

3.7941176470588234
61 reviews ·

Would Recommend

22 recommendations

5
35
4
11
3
6
2
5
1
11

Quality

Value

Write A Review
Most Helpful Positive Review
what a bargain!!! padealcatcher ·
Recommended Not Recommended

We purchased this around Black Friday and were able to get a great price on it. The LiDAR works perfectly and you can tell that a lot of thought went into the design on this robot since it covers just about every area on our first floor. As an aside, I have the Roomb I 7+ upstairs and it can’t hold a candle to this in terms of smarts and cleaning efficiency. The rumba takes almost twice as long to clean the same size area and doesn’t do nearly as good a job. I highly recommend the Neato vacuum and will actually be returning the Roomba to buy another needle.


Most Helpful Critical Review
Crap! Don’t buy Ruby ·
Recommended Not Recommended

I bought this based off of reviews I read. All I can say is it’s a piece of crap! The thing worked once. It never connects to wifi or the app. So I manually got it to work twice, after that it wouldn’t work at all. Called customer service for it and they had me to the same stuff that’s in the troubleshooting guide I found online. Other than that that’s all they had. It’s going back to the store. I had also purchased a smaller one for my upstairs loft (a Eufy) and that one connects to wifi and it’s app effortlessly. It also does an amazing job of cleaning. I will just get another one of those. Ughhhhh

Customer Reviews

Showing 8 out of 61 reviews

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Do not buy this neato! Genny ·
Recommended Not Recommended

Horrible product. Gave nothing but trouble. I returned it!


Response
|

Hi Genny, sorry you had problems with your robot, if you wish to try again, our customer service team are always there to help: https://neatorobotics.com/pages/customer-care

Bad connection, bad app, invasive permissions Veronica ·
Recommended Not Recommended

Took an hour to get it to finally connect to wifi / the app, which was the only way to set up a schedule. The process is annoying enough because of the vacuum's evidently very poor wifi hardware, but the way they programmed the app made it even more annoying, because it forgets everything you selected when it fails to connect and makes you go through the entire process of telling it which vacuum you have and tapping through numerous screens and menus to manually tell it to try again, each time it fails, instead of remembering your selections and retrying automatically or at least giving you a single 'retry' button. They also programmed the app to require location permissions before it would try to connect at all, and when I removed the permission after connecting, it worked for maybe 3 days and then disconnected and repeatedly failed to reconnect even after I gave it location permission again. (There is no legitimate reason why they would need to know where I am located in order for the device to find and connect to nearby wifi. They claim it's for support, but that's nonsense, and if it were helpful to know what country or state I'm in *when I ask for help* then let a human ask *when I ask for help*, not programmatically demand blanket, constant access to my precise geolocation!) And even though the app had the serial number and had connected to the vacuum before and knew *exactly* what vacuum I was trying to connect, it *still* made me go through the entire process of selecting the category, the model, etc, etc, etc, for every attempt. So I gave up on scheduling the vacuum and just used the button to turn it on manually when I wanted it to run, but after a week or two even that stopped working. I eventually got it reconnected to the app and it's been running for a week or two with the illegitimate location permission on. Anyone's guess how long until it disconnects itself again. I shouldn't even need to connect to an app to be allowed to run the thing - my Eufy has a remote control that lets me schedule & control it, no wifi or app involved. I should have the same option for this pricier vacuum. I love my living room rug, but if I'd known I'd be dealing with this garbage because of its black areas, I would've bought a different color. Stay away from Neato unless you absolutely need it to handle black flooring that other brands mistake for a cliff.


2

Quality

1

Value

Response
|

Hi there, we’re very sorry to hear about this!

Connectivity can be improved by tweaking certain network settings/features to match the robot’s requirements.
As for the location, this is necessary for server connection and for day/time hour set ups and to allow you to use the schedule feature — We’re proud of our security measures and our devices include a state-of-the-art encryption to ensure our customer’s privacy and safety. We do not share personal information.
We’re sorry if this poses as an inconvenience for you, however, we have no intention do so with the way our products are set up to be used.
We hope we can improve your customer experience for the future and if there’s anything we can do to assist you, let us know at www.neatorobotics.com/customer-care/

Love it Abena ·
Recommended Not Recommended

I got this old version and I love it so I bought a D9 to do upstairs cleaning. Needless to say there is no better one than the D4 strong dependable and would climb anything to clean.


Response
|

We are glad you love the new D9! Thank you for sharing your feedback with us!

Not as good as the D3 Ann ·
Recommended Not Recommended

Suction is not what it should be and not nearly as strong as the D3. Computer mapping is good, but I would prefer it clean the floor


2

Quality

2

Value

Response
|

Hi there, we're sorry to hear that the suction power of your Neato D4 doesn't seem to live up to your expectations. We truly appreciate your feedback and want to help you solve this issue. We invited you to contact our support team at https://neatorobotics.com/customer-care and we will be happy to assist you in all the ways we can.

Broke Quickly BB&B Customer ·
Recommended Not Recommended

After only 3 uses the bot stopped working. Went through the troubleshooting guide myself and then called customer support and it still could not be fixed.


Response
|

Hi there,

We are sorry to hear that.

If your robot is still in warranty and the support team could not help you solve the issue, we invite you to reach out to us again via https://neatorobotics.com/ie/support/ so you can explore your options regarding a replacement or repair.

Neato D4 Genny ·
Recommended Not Recommended

It’s very new and I’ve already had problems. I had to contact tech support over the debris compartment and filter sensor. I’ve used a rumba at another house where I routinely stay and I find it superior to this Neato.


Response
|

Hi there, We're sorry that you've had this experience with your Neato and we would like to ensure that this can be addressed and resolved for you. We invite you to visit https://neatorobotics.com/customer-care/ to get in touch with our support team so that we can work toward this!

3rd or 4th Neato Robot - still love them! KatfromOK ·
Recommended Not Recommended

Our last Neato D4 had decided to lose its mind and not be able to complete a clean. We've owned some form of Neato for over 10 years now and know that they have a relatively short live-span of 18-24 months. After looking at various other brands and the newer models of Neato, we decided to stick with the D4 b/c it is by far the best and longest lasting we've owned. After a glitch with the first one that wouldn't connect to our wifi, we exchanged it for another and had it set up within a few minutes. With two labs shedding all over our house, we have hair dustballs everywhere without the robot running daily! Patience is the key to a robot vacuum.


Response
|

Hi there, It's lovely to know that your D4 is a great help with your pets! We would be more than happy to help should you need assistance with your robot for any reason. For chat or phone assistance, you can find us at https://neatorobotics.com/customer-care/

Crap! Don’t buy Ruby ·
Recommended Not Recommended

I bought this based off of reviews I read. All I can say is it’s a piece of crap! The thing worked once. It never connects to wifi or the app. So I manually got it to work twice, after that it wouldn’t work at all. Called customer service for it and they had me to the same stuff that’s in the troubleshooting guide I found online. Other than that that’s all they had. It’s going back to the store. I had also purchased a smaller one for my upstairs loft (a Eufy) and that one connects to wifi and it’s app effortlessly. It also does an amazing job of cleaning. I will just get another one of those. Ughhhhh


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