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details
about the product
Hide- Rod expands from 44-72"
- Features the quick and easy fastlock installation system
- Tension mount
- Corrosion-resistant
- No hardware needed
- Stainless steel
- Wipe clean
- Limited lifetime manufacturer's warranty
- Imported
- skuId: 18150468
specifications
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From the Manufacturer
Ratings Snapshot
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Ratings & Reviews
Ratings Snapshot
The first time I installed this bar I wasn't strong enough to get it tightened completely. The second time I had my father help me & we got it on the wall very tightly. It is gorgeous & so far is not showing any signs of damage from the moisture.
I have purchased this shower rod twice - taking it back - it will not stay up - don't waste your money on this one!!! : ( It deserves NO STARS!!!! VERY DISAPPOINTED!!!!
Showing 8 out of 133 reviews
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I keep coming home to find this shower rod in my tub. It doesn’t stay up. Don’t waist your money
Originally posted on bedbathbeyond.com
Purchased item in store wished I checked online First for the reviews I came home today to find my pole and shower curtains in the tub! I tried to place back on the wall but will not stay! The pole would not tighten up on either direction ! I’m upset Didn’t even last 2 Months ….
Originally posted on bedbathbeyond.com
Response
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Hello Pam and thank you for the feedback you posted on the Bed Bath and Beyond website. We are sorry to hear that your Moen® 44 to 72-Inch Adjustable Tension Rod in Brushed Nickel is not staying on the wall. What you experienced is not consistent with the quality we strive to provide. As the original purchaser of the Moen® 44 to 72-Inch Adjustable Tension Rod in Brushed Nickel, you can contact Moen directly under the products lifetime limited warranty. Our product specialists would be happy to work with you to find a satisfactory warranty resolution. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern time.
Broke instantly when out of the package— one end cap popped off, the mechanism to adjust the length locked into place and wouldn’t budge to be readjusted, could not bear the weight of a simple curtain. The shipping package came extremely beat up which may be why the curtain rod was falling apart when taken out of its own package. Company automatically refused return citing 90 days. Pretty disappointing as the purchase was for a small nonprofit school and was embargoed, so could not be taken out of the package and tested right away after arrival (but it wouldn’t have mattered to the function of the product since it broke within seconds of being removed from the package, just might have been deemed eligible for a refund). So now we have no curtain rod and have to magically make up funds from somewhere else.
Originally posted on bedbathbeyond.com
Response
|
Hello and thank you for the feedback you posted on the Bed Bath & Beyond website. We take pride in the quality we strive to provide and are disappointed to learn of the issues you’ve experienced with your Moen 44 to 72-Inch Adjustable Tension Rod in Brushed Nickel. As the original purchaser of this product, you can contact Moen directly under the product’s Warranty. Our Product Specialist will be happy to offer support and work with you to find a satisfactory warranty resolution. Please call our Consumer Services Contact Center directly at 1-800-289-6636 from 8:00 am – 7:00 pm Monday through Friday Eastern Time.
this is the 2nd one I purchased from BBB - falls down
Originally posted on bedbathbeyond.com
Response
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Hello Lisa RN and thank you for the feedback you provided on the Bed, Bath & Beyond website regarding the Moen 44-to-72-inch Adjustable Tension Rod. We are sorry to hear that the rod is not staying up in position. Our Product Specialists are here to provide technical/warranty assistance. We can be reached Monday through Friday from 8am-7pm EST at 1-800-289-6636.
I had no difficulty installing it the first time, but last night it fell for no apparent reason. I cannot seem to adjust the length now. Don't know if it got jammed when it fell. Anyway, I cannot get it to adjust at all.
Originally posted on bedbathbeyond.com
Response
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Hello Sherry and thank you for the feedback you posted on the Bed, Bath and Beyond website. We are sorry to hear you are unable to adjust the Moen® 44 to 72-Inch Adjustable Tension Rod in Brushed Nickel. Your shower rod may need to be replaced. We would be happy to assist with a warranty resolution as the original product purchaser. Our product specialists are available for installation, technical and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern
I bought three for a home remodel. I cannot get any to stay up long term. Will not support one towel we found out but now will not stay up with just the curtain I need new rubber discs to solvethisproblemor change to screw on ends
Originally posted on moen.com
Response
|Hello Eileen and thank you for the feedback you posted on the Moen website regarding the Moen Tension Rod. We are sorry to hear that the rod is not staying in place. This tension rod is backed by the limited lifetime warranty. Our Product Specialists are available for further technical and warranty assistance. Please reach out to Our Consumer Services Contact Center so we can assist you further.
Are the rubber tips replaceable? After installation the rod comes down within five to ten minutes. Brand new clean shiny glass tile too
Originally posted on moen.com
Response
|Hello Eileen thank you for the feedback you posted on the Moen website regarding the Tension Rod Brushed Nickel Shower Rod. The individual parts for the TR1001BN are not available separately. If the part is damaged, a new shower rod will be needed. Our product specialists are available should you require technical or warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 9:00 am – 5:30 pm Eastern Time.
After only eight (8) months, the tension on this Moen shower bar has given out twice, crashing to the floor. The bar does look good, but since the it loses its tension, I cannot recommend it.
Originally posted on bedbathbeyond.com
Response
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Hello Leanne and thank you for the feedback you posted on the Bed Bath & Beyond website. We are sorry to hear about your experience with your Moen 44 to 72-Inch Adjustable Tension Rod. What you described is not consistent with the quality we strive to provide. Our product specialists would appreciate the opportunity to work with you to troubleshoot this issue and to find a satisfactory warranty resolution. Please contact us at 1-800-289-6636; we are available Monday through Friday from 9:00 am – 5:30 pm Eastern Time.
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Questions & Answers
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shipping & returns
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Free Standard Shipping with any online purchase of $49 or more (merchandise subtotal). Excluding store pick up items, gift cards, gift wrap charge, environmental handling fees, other applicable handling or administrative charges, and sales tax. Shipping surcharges on certain over-sized or heavy items still apply. These charges are indicated on the appropriate product information pages and will be displayed in the shipping subtotal of your order.