I purchased this product in 2020 and used it for hard floors and carpet on a limited basis ( not enough to wear it out in two years) and have had to replace the entire bottom of the vacuum, the base and it still doesn't work right now. i'm getting error after error. This was a very expensive product to last about a year. terrible purchase.

Daily clean 1st floor. Mostly hardwood, some carpet. Insanely loud on hard wood. As someone who works from home, I can't stand it. If it ran when I wasn't home it might be OK, but most days I'm home and it's so much louder than our canister vacuum that I'd rather haul it downstairs to vacuum than letting this thing run when anyone is home. If I run it in the middle of the night, it does poorly with low lighting and wakes up everyone by emptying with its jet engine level auto empty feature. Interesting concept, but not worth sacrificing my ears for 3-4 hours while it tries to make its way around. Looking for an alternative option at this point. Only nice thing is the part replacement service so we don't run out or bags or roller. The vacuum itself is average or below average.

I'm absolutely furious with the horrible customer service. After 2 weeks the robot broke - bumper stuck. Okay, it happens and I was going to give it another chance. But ONE month later and I still don't have my robot. Customer service is useless - sent me a refurbished item instead of new replacement, as the rep told me. After that the UPS lost the new item. Not their fault BUT because they don't send you the automatic tracking I didn't know about it. If I don't it in the next day or so, I'll just ask for refund and go get a non-irobot vacuum that works!

STILL TERRIBLE. We've had this vacuum for just about a year now. Started experiencing issues with it about a month in, contacted customer care and they would not refund us. All they did was send us brush replacements and told me that was the issue. No, that did not solve the issues. Constantly having to unplug it and factory reset to get it to work again. I posted a review on this site about two months ago and Irobot reached out to me and offered to send us a brand new vacuum which I thought was nice. We get the new vacuum, get all set up and less than a week later we are having the same exact issues as we were having with the old vacuum. This vacuum is garbage. not worth $800

I brought a J7+ in March and it is now June and I keep getting error 26. I have cleaned the everything it rebooted, still getting error. It's suggested I buy a new cleaning module; I cannot find this for my module. How can something cost so much money to only last 3 months?! If I had known this I would've never purchased it. The sad thing is, I LOVED the vacuum up until this point. It cleans beautifully and the mapping of rooms is perfect. Still, I would've put my money towards an upright vacuum if I had known I would have this issue. I know have a very expensive, unusable item. Extremely disappointed

The roomba has been on the job daily for 6 months, and I'm pleased to report that it's performing as well today as when it was new. I like the automatic disposal (just filled the first bag a couple weeks ago) which allows me to set it and forget it. Usually the roomba completes its daily task without issue. It has rarely gotten stuck, but those instances are due to a new obstacle, often my kids backpack straps or similar item. The roomba gets 4 stars because there are some minor issues. Keep in mind this is ideal for daily use so it's only picking up light stuff. Don't expect it to hold it's own against a high-powered plug in vacuum. Issues: the dust bin senses full too quick, the wheels and caster need manual cleaning of fur/hair pretty regularly, but that's about it for issues. I would recommend the j7+.

I am using it every day, I love the way J7+ is cleaning our house. No complains yet.

It worked great for the first month. After that, it stopped charging. I have cleaned all of the sensors the way described in the owners manual. I've moved the charging base to different outlets, checked all the power cables. It just won't charge, I can't reboot it because the battery is completely dead. I've tried positioning it on the charging base myself and nothing works.