We received this diaper pail as a gift from our baby registry. I used to nanny and have tried many different diaper pails. In my opinion, this is the easiest to use and conceals the smell the best. Many of the other diaper pails I have used besides this one literally leave your hand wet from having to smash the diaper in by hand. Thankfully this pail is easy to use and does not require you to manually push the diaper in. I also had a part break off and was able to reach out to customer service bubulacs@gmail.com and they quickly responded and sent replacement parts hassle free. Great customer service! I highly recommend this diaper pail.

We bought this diaper pail in November and started using it when we brought our new baby daughter home from the hospital 12/31/21. Today is 2/15/22 and we discovered it’s already broken. We are extremely disappointed it didn’t last. Looks like the plastic piece that holds the metal rack for the garage bags snapped and now the wire rack isn’t secure so the bags are secured either. Buyer beware that this can happen due to poor design and cheap weak plastic parts.

I have bought this diaper pail 2 times in the last year and half. It continues to break and and leak. The smell is horrific and doesn't seal properly. Not worth the price.

This is a very nice, well made, stable product. I use it for my incontenance pads. We start out and end up in life in diapers! This product keeps everything clean and sanitary. AND-it shipped VERY fast!

Not sure what it’s so expensive. The soft touch latch broke 4 months in. The inside liner holder broke 6 months in. Our son figured out how to open it as soon as he could pull up on things and the heavy lid always makes me nervous that he is going to slam his figures in it.

Stinky, stinky, stinky. LOUD!!!! Size 4 and over diapers dont fall through. Need 2-3 step down on the paddle and loud bangs before the diaper will pass through the trap . Omg who told them the price point of a $100 . Husband bought it cause it is metal and out last pail soaked in the smell being plastic. Such a waste stay away

This not a bad item but it's designed to be used with their own brand of bags. This is a bad idea not to be able to use with any bag. I'm sure you could use other bags but I don't think it's recommended. Not easy to remove bag without ripping bag.

What an absolute waste of time and money. This was our third pail in three years. We got this one in July and it did not contain the smell. We contacted BBB and they asked us to send it back before they’d send us a new one. So we finally found a box the right size and sent it back. The new one is similarly awful. The manufacturer must be cutting corners. I am hopeful BBB just refunds the money this rather than making us find an odd shaped box, package, and ship it back. I’m really disappointed.