Welcome to the new Bed Bath & Beyond!
Frequently Asked Questions

Is Bed Bath & Beyond re-opening in Canada?

Yes! Bed Bath & Beyond is back with a new website featuring an even bigger selection of the quality kitchen, bath, storage, and dining items you’ve known us for. And now, we’re featuring an even bigger BEYOND by offering a wide selection of furniture, décor, rugs and more for our valued customers in Canada.

What happened to Overstock?

Overstock is now Bed Bath & Beyond. You’ll still find all the home products you love from Overstock, at a great value, on the new Bed Bath & Beyond website. Your Overstock account, order history, and saved items are available just as they were before this exciting change.

What exactly is changing?

We’re bringing the best of Bed Bath & Beyond and Overstock together for you to experience a single online shopping destination under the Bed Bath & Beyond brand. You can shop a huge selection of the top home furnishings brands at a great value.

Will Bed Bath & Beyond stores be re-opening?

While we don’t have plans to re-open stores, we’re excited to offer you endless aisles of your favourite products from the convenience of our new Bed Bath & Beyond website.

Will BuyBuy BABY or Harmon be returning?

BuyBuy BABY and Harmon are no longer affiliated with the new Bed Bath & Beyond.

Can I purchase the same products and brands?

• For Bed Bath & Beyond customers: You’ll already find many of your favourite products on the new Bed Bath & Beyond website. And, we’re adding more of the brands you expect from Bed Bath & Beyond every day. Subscribe to our emails to be the first to hear about new products.
• For Overstock customers: Yes! We’re keeping all the furniture and home décor products you love, while adding a bigger selection of kitchen, bedding, and bath favourites from Bed Bath & Beyond. Expect the same great value and service, too.

I ordered something on the Overstock website. What is the status of my order?

Rest assured, there will be no changes to orders you’ve recently placed on Overstock. Log in to your account to check on order status at any time.

Can I return an item I purchased?

• For Bed Bath & Beyond purchases: All sales are final For Bed Bath & Beyond purchases made before June 29th, 2023 and are no longer eligible for returns. Purchases made after June 29th, 2023 may be eligible for a return within our standard 30 day window. Please visit our returns and cancellations Help Centre for more details.
• For Overstock purchases: Most items are eligible for returns within our standard 30 day window with a few special exceptions. Please visit our returns and cancellations Help Centre for more details. To initiate a return, visit your My Account page.

Are any policies such as purchase terms and conditions or warranties changing?

Please visit our Help Centre for the latest policies and terms and conditions on orders placed through the new Bed Bath & Beyond website, including warranty and return policies that are specific to certain types of products.

I have a Bed Bath & Beyond gift card. May I use it on the new website?

We are not able to honour gift cards that were issued and unused. Gift card balances from pre-existing digital and physical gift cards expired under previous Bed Bath & Beyond ownership.

Does the new Bed Bath & Beyond Canada offer gift cards?

Not at this time. Please check back, as we plan to have gift cards available in the future.

Are my promotional codes still valid?

• Bed Bath & Beyond promo codes: We’re always looking to offer you a great deal. We’re accepting Bed Bath & Beyond promo codes issued after June 29th, 2023. Simply enter your code during checkout to apply it towards eligible products. If an item is on sale and you enter a promo code at checkout, you will receive whichever is a greater discount, the promo code or sale price.
• Overstock promo codes: Yes! All current Overstock promotion codes will be honoured under previous terms. Simply apply your promo code during checkout.

Is there a Welcome Rewards programme?

Not at this time. All points and earning opportunities associated with the Welcome Rewards and Welcome Rewards+ programme expired in April 2023. While we work on introducing a new loyalty programme for our Bed Bath & Beyond customers, we invite you to subscribe to our emails for exclusive offers and alerts on our newest products and best deals.
• Former Welcome Rewards and Welcome Rewards+ members: You qualify for an exclusive discount programme that can be activated by email. By signing up for email using the same email address as your old Welcome Rewards or Welcome Rewards+ account, you can activate exclusive access to our best offers, perks and news from Bed Bath & Beyond. Expect a special offer just for former Welcome Rewards members monthly. Sign up before December 31, 2023 to claim this offer. Valid only for loyalty members who held an active Welcome Rewards account prior to April 2023. Subscription to Bed Bath & Beyond emails using your previous account’s email address is required to receive this offer.

May I use my Welcome Rewards Mastercard or Welcome Rewards Store Credit Card on purchases at Bed Bath & Beyond’s new website?

You may use the Welcome Rewards Mastercard to make purchases on the new Bed Bath & Beyond website and anywhere Mastercard is accepted. Please note that purchases will no longer accrue loyalty points. The Welcome Rewards Store Credit Card may not be used.

I had a registry at Bed Bath & Beyond Canada. Is it activated on the new website?

We are not offering a gift registry programme at this time and do not have any previous registry account information available. We look forward to offering a gift registry in the future.

Whom should I contact if I have other questions?

We encourage you to visit our Help Centre for a full list of detailed FAQs and information on our policies for returns, cancellations, and more!
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