You can initiate a return for most new and unused items within 30 days of delivery for a refund.
Most New & Unused
You must return items in new or unused condition with all original materials included with the shipment.
45 Days to Receive Returned Items
We must receive your returned items at our processing facility within 45 days of delivery.
Errors & Defects
If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges.
Unless otherwise specified, mattresses and mattress sets are not returnable unless defective or damaged. Please notify us of any damage/defects immediately upon receiving. For buyer’s remorse reasons, mattresses are non-returnable unless the mattress is unopened.Please see our Product Specific Return Policies.